Privacy policy

This policy explains what personal data crearesiteweb.pro collects and how we use it. We follow Law No. 133/2011 on personal data protection (Republic of Moldova) and, for clients in the European Union, Regulation (EU) 2016/679 (GDPR).

What we collect

• Request form: your name (optional), phone, preferred contact channel, chosen service and your message.
• Website chat: the messages you write and an anonymous conversation ID stored in your browser.
• Technical data: to fight spam we use an encrypted fingerprint (hash) of your IP address, from which the address cannot be recovered.

Why we use it

Only to reply to you, prepare an offer and work on your project. We do not sell or share data for marketing.

Where it is stored

Data is stored on Cloudflare infrastructure and passed to our team through Telegram so we can reply quickly.

How long we keep it

We keep requests and conversations for no more than 24 months or until you ask us to delete them.

Cookies

The site uses no advertising cookies. The chat uses your browser’s local storage (localStorage) to keep your conversation.

Your rights

You can ask to access, correct or delete your data by writing to contact@crearesiteweb.pro. We reply within 30 days.